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Compete against online retailers while offering your patients the best value in the market.

Participating in the HCS Direct program gives you access to competitive pricing for your patients not covered by an HCS participating health plan.

You can also increase your fit fees up to $1,700 per binaural fitting.

Here's how it works.

The HCS Direct program allows you to compete against online retailers while offering your patients the best value in the market.

1. Register Patient

Login to the Provider Portal and select “referrals.” Once the info is entered and verified, the patient will appear on your appointments list. If they’re not participating in an HCS health plan, they’ll be displayed as “HCS Direct.”

2. Access Pricing

Select the patient on the appointments page. You can also access pricing when submitting a hearing aid order.

3. Billing

We’ll handle billing, communication with manufacturers, and collection. You won’t need to worry about handling, forwarding, or exchanging money, allowing you to fully concentrate on providing the best patient care.

4. Service Fees

Our service fees are highly competitive with other networks. After the patient is fit, send a signed and completed purchase agreement to us. Following completion of the trial period, we will send payment to your office.

Frequently Asked Questions

If you’re already an HCS Network Provider, then you’re already participating. No need to sign up for anything.

You can charge your normal office rate for a hearing test, as these are your patients. We’ll help you compete with the lowest costs on hearing aids.

Any health plan or partners that are not participating in the HCS program.

No. There’s no minimum amount of hearing aids to receive the increased fit fee.

You can order accessories yourself or through HCS. There’s no additional reimbursement for accessories, however.

Individual pricing can be found on the Provider Portal.

No. There are no additional cost to your patients or to your office for participating in the HCS Direct program. You simply get access to the lowest cost!